Trustly at Online Casinos
Ever since gambling went online, the industry has been improving every aspect of it. In addition to responsive Customer Support, innovative games and rewarding promotions and Loyalty Programs, operators have been doing the impossible to make players’ stay the most enjoyable ever.
In that effort to make players’ experience smooth and problem-free, they have partnered with leading payment methods to enable fast and safe transactions. One payment solution that plays a special role in the online gambling industry is Trustly. This is a payment solution which has created a product that makes online casino players’ depositing and withdrawing processes the smoothest possible, with no unnecessary delay. Continue reading to discover the answer to the question: why is Trustly a suited payment solution for online casino players?
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Trustly FAQs
What is Trustly?
Trustly is a payment solution established with the aim to make users’ online payments easier, by connecting banks, users and merchants to deliver fast and cost-effective transactions. It is especially important in the online gambling industry, as it has launched a product that provides players with seamless deposits and withdrawals.
Are transactions with it reversible?
As a matter of fact, yes. Working as an intermediary between you, your bank and your casino, all transactions with it are recorded, therefore, subject to changes if you make the wrong ones. By putting in a simple request about the mistaken transaction, you could reverse it easily.
Does it offer many products?
Yes. In addition to the solution designed for online casino players only, Pay’n Play, it offers the Direct Debit solution that allows for even speedier transactions, processed as direct bank transfers, which come with small fees.
Is there a Customer Support service I could contact in case of trouble?
Sure. Of course, before you contact its service, you should try the casino’s Customer Support agents. If they couldn’t help, you can contact its agents, via the multiple contact means. There’s also a rather lengthy FAQs page you can explore, as well as guides on how to use it directly on its website.
Are there any particular disadvantages to using it?
Considering it is not a global solution, its main disadvantage would be the country restriction. Not everyone around the world can use it at the moment, but that could change quickly, considering the company’s progressive growth. It is still available in more than 30 countries, mostly European, but also the US, so check them all out and see whether your country is on the list.
About Trustly
When it first started out…
…Trustly was only available in Europe. It was created by a Swedish company, Trustly Group AB, based in the country with the aim to facilitate online payments for many industries and their users, the online gambling industry included. As it saw the potential and the players’ interest in the online gambling industry, it later created another product precisely for them.
Essentially, it is an intermediary…
…which connects you, your bank and your online casino. Thanks to its third-party software, it eliminates the need for carrying cash or visiting a bank just to make an online transaction. And thanks to this useful software, the solution got recognized in the European market. But, it quickly expanded to offer its services to over 30 countries, the US included.
To provide proper, reliable services…
…it got its license by the Swedish Financial Supervisory Authority, and with that, it managed to get even bigger attention. Even though a FinTech company, which started out with 1 million transactions a year to 2 million a month, it received many recognitions and awards by the financial sector. You should know that it is a multi-awarded solution, receiving the Rising Star Company by Deloitte in 2011 and the CIT Golden Card Award in 2014, and it was ranked among the Top 3 Payment Methods in the two following years. The next year, it was listed as one of the 10,000 Companies to Inspire by the London Stock Exchange, as the fastest-growing SME. It received the same recognition by the Financial Times, being ranked among the Fastest Growing European Companies in 2018. In the meantime, it announced a merger with its American counterpart PayWithMyBank, going transatlantic, and offering its incredible services to the US users, even further expanding its reach.
By 2018…
…the solution was just what it was implied by its name, a payment method you can trust. Since it had partnered with major banks to provide users with a seamless online banking experience, its user base continued growing, and today, it is one of the most used online payment methods across Europe.
Types of Services Offered
Considering it gained a lot of recognition…
…by online casino players and operators equally, Trustly rolled out a solution for the online gambling industry only. Pay’n Play was designed to enable even faster, more convenient and more secure transactions for online casino players. Players, thanks to this product, are not required to create an account to make deposits and withdrawals. You’ll soon learn how to use it, but you should know that it is a solution that is embraced by major names in the industry such as LeoVegas, Betsson, ComeOn!, Lucky Casino and Thrills Casino, among others.
Another service the company provides…
…is the Direct Debit product. This is a solution that enables direct bank transfers and speeds up, even more, the whole transaction process. Of course, due to the speeding up service, this solution comes with fees.
Trustly at Online Casinos
The first thing you should know about Trustly when it comes to online casinos is that it is accepted across hundreds of sites. You won’t experience any difficulty trying to find it, as it would be on the list of available payment methods across the very top online casinos.
The main reason why…
… it is so popular across online casino sites is its ease of use. As briefly mentioned, to get started with it, you won’t need to create an account. As repeatedly pointed out, it is the bridge that connects you, your bank and your casino. Contrary to, say, eWallets, where you need to create an account to start transacting with, with this solution, you don’t have to bother going through lengthy application procedures, identification and authentication.
To make a deposit with it…
…you just have to choose a casino that accepts it and you like. Once you create an account with that casino, go to its Cashier/Banking page. From the list of available methods, choose Trustly/Pay’n Play. As the new window pops up, you’ll see a list of banks appearing in front of you. The list is always one generated in accordance with your country of residence, so you will actually see a list of banks it collaborates with from your own country. Look carefully to find a bank you have an account with, and select it. Considering the solution is available on both desktop and mobile devices, you can do all of this on the go!
Log in to your online banking account…
…here, by using your credentials as you normally do. The connection will be encrypted, so you won’t need to worry about the safety of your money. Once in, select the account you wish to use, say, the checking or savings account. Specify the amount of money you would like to deposit at your online casino and confirm the transaction. In a blink of an eye, the money will be transferred to your online casino balance. You can start playing slot machines, bingo, video poker, roulette or Live Casino games right away.
Withdrawing with it…
…is as simple. Presuming you’re logged in to your online casino account, visit the Cashier/Banking page once again and go to the Withdrawal section. Choose the solution and repeat the previously described steps, ergo, find your bank and log in. Specify the amount of money you’d like to withdraw, confirm your transaction and wait for the casino to approve it. Given the fact you listed your bank to be the recipient of the money, as soon as the casino processes your request, your winnings will be sent straight to your bank account.
As you would assume…
…withdrawals may take longer, as you would need to go through two-factor authentication, to show that it is really you who’s making the request. You would need to identify yourself, whether via a token, an SMS, an email or special hardware devices. When all of this is done, Trustly will transfer your money to your bank account and you’ll have them at your disposal no later than in three days.
Limitations and Restrictions
As introduced…
… Trustly is just the connecting point, the third-party that takes the money from your bank and sends it to the casino and vice versa. Therefore, it is not an eWallet, where you can store money and use it as it pleases you. Instead, you need to have an active bank account with one of its partnered banks in order to use it, and that’s one of the limitations you’ll come across. If your bank is not on the list of partnered banks, you cannot use the solution.
Another restriction that may come in your way…
…is actually the country restriction. If you’re not residing in a country where the solution is available, you cannot use it. There won’t be a bank based in your country when you take a look at its partnered banks, either.
And then, there’s the fact that…
…you need to disclose banking information with it. Not all online casino players are comfortable doing that, besides the security measures implemented, so you may consider that as a limitation, as well.
Advantages and Disadvantages
There’s no denial that Trustly is a handy online payment solution, for players from the over 30 countries where it is available.
Among the main benefits…
…you get with it are the fee-free transactions, if you’re using the Pay’n Play product. In fact, if you’re using this product, you will get fast, cost-effective and effortless deposits and withdrawals, directly from and to your bank account. That’s because you won’t need to create an account with it, so there’s no added delay. You just choose it from the list of accepted methods, log in to your bank account and request a transaction. Deposits with it are instant, and that’s another great benefit you get, while withdrawals processed in up to three days, which is also amazing. Add to that the fact that with it, you’re getting a licensed payment service, a well-recognized and popular one, available all over Europe and the US.
As far as downsides go…
…we must mention the country restriction, still. Even though available in over 30 countries, your country might not be on the list. You may not be able to use it, since the banks in your country won’t be on the list of partnered banks. And, while with the Pay’n Play product, you’ll be playing without paying fees, if you choose to use the Direct Debit product, wishing to make faster transactions, you would have to pay some fees. Speed comes with a cost, after all. Other than these three downsides, however, you can rest assured that you’ll get an incredible gambling time using Trustly at your chosen online casino.
Final Analysis
There is a reason why the company rolled out the Pay’n Play product, created specifically with the online casino players in mind, and for them. If you choose to use it as your payment method, you’ll get more benefits than you can count.
You’ll get a service…
…that connects you, your bank and your online casino without making any accounts. As long as you have an active bank account with a partnered bank, you can enjoy fee-free and super-fast transactions for both deposits and withdrawals. Add to that the fact that the solution is properly licensed and recognized for its services, and you’ve got yourself a seamless payment method to use across online casinos.
It will provide you…
…with really effortless transactions, in just a few simple steps, and you’ll have your money coming and going to and from your online bank account. With no delay, you’ll be able to play instantly and receive your winnings in not more than three days. What more can one ask for?
Trustly Banking Page
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